Admission Process

Admission Process

Our admission officer is situated in a private office to maintain the confidentiality of your history/information. The front office staff will assist you during the admission process. They will generate a Unique Hospital Identification Number for the patient. All medical records will be maintained by the Clinic for future reference.

The admission Officer along with the help of accounts department will provide you with an estimate and guide you for selecting the relevant category of room of your choice. You will be escorted to the allotted room/bed and make you feel comfortable.

For surgical cases, you will be required to make an advance payment which will be adjusted against the final bill at the time of discharge.

Documents required at the time of admissions

  • Appropriate Identification of Patient (ID number / Passport / Travel documents / Driving License)
  • Doctor’s referral details & Prescription
  • Details of person assuming personal and financial responsibility for uninsured patient along with ID & proof of address
  • Letter of Guarantee from a recognized institution which will cover the Hospitalization costs (Insurance Company, Corporate)
  • If you are not covered by an appropriate medical Insurance scheme, an advance payment by cash/credit card will be required.

CITY CLINIC, of the City Clinic Group

ISO 9001: 2015 Certified

Address:

102 – 106 Sir Edgar Laurent Street, Port Louis

Phone:

206 1600

Fax:

216 01 56

Contact:

enquiries@cityclinic.mu

Facebook:

https://www.facebook.com/cityclinicgroup

BRN:

C 07017841

INFORMATION FOR PATIENTS

We provide a 24 hours service.

INFORMATION FOR VISITORS & VISITING HOURS

Visitors are welcome to see their patients during the following visiting hours.

Ward:

Morning – 10.30 - 12.00(only 2 visitors allowed  at a time)
Evening – 18.30 - 20.00(only 2 visitors allowed  at a time)

I.C.U:

Morning – 9.00 - 10.00 (only 1 visitor at a time)
Evening – 16.00 - 17.00 (only 1 visitor at a time)

Maternity Ward:

Morning – 10.30 - 12.00 (only 1 visitor at a time)
Evening – 18.30 - 20.00 (only 1 visitor at a time)